Archive for June, 2010

Spying in the Cloud to enable better customer service

As the debate about social privacy settings in the cloud rages on one company is taking advantage of social networks lax privacy to monitor customer comments. British Telecom has devised software to monitor social networks for negative comments to enable their customer service teams to instantly react and try to turn a negative experience into [...]

Amazon S3 showing elevated error rates

In a recent post CenterNetworks noted that the Amazon S3 service is showing elevated error rates. They noticed that several images were not loading correctly and they heard from multiple CN readers with the same issue on their sites. They note the issues seem only to be hitting the U.S. Standard centers — other S3 [...]

Abiquo ushers in the Virtualisation 2.0 era

Abiquo announced themselves on the world stage recently at the SysCon Cloud Computing expo in New York, which Abiquo completely dominated. Their impressive booth was packed with people the wholetime. If audience feedback and energy is anything to go by, it was clear that they gave by far the most compelling presentations, which was an interesting contrast to [...]